Phase 2 – Sourcing, Implementation and Communication

Once the consultation and data analysis phase (Phase 1) is completed and requirements have been determined, ICOR then conducts a structured sourcing, implementation and communication process on the client’s behalf utilising a combination of on and offline tools which include:

The services provided under Phase 2 include:

• Data consolidation (credit card, agency data, hotel supplied data)
• Sourcing short list
• Market conditions paper in core markets
• Hotel and venue briefings (brand/ location/ country level) presentations and teleconferencing outlining the RFP objectives and format etc. for full supply side understanding and planning
• RFP marketing – make the properties and venues want to participate
• Undertaking the RFP process and follow-up e-Auction processes
• Benchmarking of all rate returns
• Negotiation strategy paper and recommendations
• Renegotiation services
• Automated accept and reject communications
• Contract management handling and loading
• GDS rate loading and auditing
• Internal and external communication

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